ISO 9001:2015 Quality Management System (QMS) is internationally recognised as the world’s leading standard. QMS has been implemented by over one million companies and organizations in over 170 countries globally. The main purpose of QMS is to help organizations/companies in their requirements. This standard can be used for an organization to improve their performance and achieving excellence in their customer service and delivery.
ISO 9001:2015 standard has the number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach, systematic approach, involvement of people, and continual improvement. By ensuring customer satisfaction and good quality product and services, our business will get more benefits.